Câu hỏi thường gặp

You will be taken to the nearest international clinic or hospital for immediate examination and appropriate treatment, depending on the terms of your insurance

You should be cautious when drinking in Vietnam. It's advisable to consume bottled beverages with well-known labels. During your excursion, Eco Nature Travel always provides bottled mineral water in the car/van for drinking. We highly recommend avoiding non-bottled water and beverages.

Vietnam is a country with a variety of traditional foods and a strong street food culture. Many Vietnamese prefer to eat out, so it's very common to see locals enjoying street food. Nowadays, famous restaurants offer specialty dishes that have been passed down through generations.

Street stalls and small restaurants serve traditional dishes for local tastes. For tourists who enjoy trying these street dishes, sometimes there are concerns about food safety. However, it's a great experience to try local Vietnamese dishes at street stalls and small restaurants that are recommended in guidebooks for safety.

Our tour package price does not include insurance. Travel insurance is mandatory for all travelers. We advise travelers to purchase travel insurance from their country of residence before departure because it will be very useful in case of medical emergencies. Insurance will cover hospitalization and medical expenses, as well as expenses related to accidents or unforeseen illnesses that occur during your tour with us.

For precious jewelry, travelers should also purchase insurance.

This depends on the specific location you plan to visit. There are certain restrictions in certain areas due to security reasons, so you may need permission from local authorities. When you travel with Eco Nature Travel, we ensure that you will have the necessary paperwork for your visit.

Yes, you can easily rent a motorbike for your travels in Vietnam. However, you officially cannot ride a motorbike without a Vietnamese license. It is recommended to travel with a local driver.

Yes, you can. Vietnam is a Buddhist country. Although there are not many exclusively vegetarian restaurants, it is easy to find good vegetarian meals in cities. Most restaurants can serve both regular and vegetarian meals.

Yes, there is internet in cities and large towns; however, it may not be available in rural and remote areas. Most hotels offer internet access, and Wi-Fi and internet cafes are common in large cities.

Don't worry when you travel with your children. Hotels often provide shared rooms for children under 5 years old with parents free of charge. If children would like to have their own room, you can request an extra bed and pay a surcharge.

It is highly recommended to have a private tour when traveling with kids or children because it is more comfortable to have just your family in the transport, and the daily itinerary can be more flexible.

After receiving the detailed itinerary and quote from our Travel Consultant and deciding to travel with us, we will request a 30% deposit of the total cost, which can be paid by credit card or bank transfer. The remaining balance of the tour can be settled upon your arrival in Vietnam at our company.